In Roveel, "(Unknown Product)" can show on reports when:
- An invoice is deleted
- Invoice details have been modified after posting the invoice to the ledger
- Invoice details are over 60 characters in length (as this is cropped when posting to the ledger)
- Transaction value is not a Sales Invoice or Credit Note type (e.g. journal)
- Transactions are online orders with no link back to an invoice
Please contact our Support Team at support@roveel.com for more information.
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